Client Overview
Established in 2002, with headquarters in the UK our client is a dynamic and innovative wine supplier with winemaking partners and collaborations in Italy, Australia, Portugal, Germany and the USA.
Summary of Requested Service(s)
The client approached us for one of our market support services (Scam investigation) to verify the authenticity of the agents handling the registration of their wine products with NAFDAC – The Nigerian federal agency that oversees and regulates the registration and statutory licensing of edible products.
Service Execution/Results
ETK commenced thorough expert investigation on the supposed agents, discovered and provided evidence of fraud. The agents were fraudsters who had forged NAFDAC registrations documents and gave impressions that the process was ongoing whilst there were no existing records at the agency. The agents had billed the client quadruple of the total of the required registration fees. ETK initiated legal prosecution, provided the client with the approved, verified and authentic billing fee from NAFDAC and successfully concluded the registration of 12 product varieties through our trusted licensing/registration custodians in NAFDAC.
After the successful conclusion of the scam investigation, ETK was further engaged by the client to help them secure Distributors/Agents in Nigeria for their wine products. A viable wine dealer was secured, followed by extensive local market and field activities. An ongoing process for shipping-in the products into Nigeria is already underway.